Trunk lines in business phone systems

So your trunk lines coming to your business telephone systems are the total number of communications you can be having with the outside world, either incoming or outgoing.

Like I say, every single trunk line has its own phone number. Whether you actually have the telephone cable which runs into your building and then into your business phone system or whether you’re using a T1 line or whether you’re using what’s called a Voice over IP trunk, every single trunk line has its own phone number.

So with us, you have the main number which was 401-685-2808. We then had three additional telephone numbers for your business phone systems. With the central office, with Verizon, we called and we created something called a hunt group. So the first phone number was busy, 401-685-2808, invisibly to the caller, the call was automatically forwarded to the second phone number on the list.

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